| On-Site
Support We offer various service level agreements for our on-site support with the most common being 2 hour response, with Next Business Day onsite resolution. The majority of on-site reactive support calls are minimized through the use of remote server monitoring and services and remote help desk support. On-site support is typically billed at $125.00 per hour with no travel charges. Please see our preventive maintenance section and administration section for additional information regarding dedicated and pre-scheduled on-site support services. |
> Remote Help Desk
> On-Site Support
> Phone support
> Preventive Maintenance
> Administration
> Tech Dispatch
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