| Technician
Dispatch If you haven't looked at our customer advantages section, you don't know what your missing. Through a combination of our support services we have developed a true escalation path for you and your employees to get the help they need when they need it. We understand that in some instances help is needed NOW. How do you get to someone with a guarantee of getting contacted immediately. Our Tech Dispatch feature allows you to send an instant message to a technician who in turn contacts you and begins the resolution process. Service level agreements are a standard to enterprise size corporations but rarely enforced since they can afford to have a full time dedicated information technology staff. Responsiveness to issues shouldn't be a monetary option, it should be a standard. 7EPlus is miles ahead of the competition when it comes to responsiveness. Experience the difference! |
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